Account Registration
Signing up for an account with Rivalo is a very quick and easy process. The online registration form is short. It does not ask for a lot of player information. You just have to enter your first and last name, username, email, and password.
The online registration form detects your IP address and determines whether or not you can be allowed to register. You instantly get a notification if you can sign up for an account or not. The list of countries where players are allowed to register is presented in the Countries Served section below.
You can complete the registration process in around 10 seconds. There is no email verification required but you will get an email notification telling you that your account was successfully created. You can immediately proceed to signing in as your account is created.
The Rivalo Account Dashboard
Rivalo has a feature-rich account dashboard. It allows you to set your timezone, update your address and contact details, change your password, and set up additional account protection through login approval, where you can add your mobile number. It also allows you to set up limits for your stakes, losses, login expiration, and deposits. Through this feature, you can control your online gambling habit and help prevent the possibility of gambling addiction.
Additionally, the account dashboard has a messaging system. You can receive correspondence from Rivalo through this built-in inbox of the account dashboard. This messaging system, however, does not take the place of your email account as you can’t send messages with it. You may use the online email sending form on Rivalo to send emails but you can’t write a reply from within the inbox.
The account dashboard is truly intuitive. You can find all of the available functions and features you can use as you hover your mouse pointer over the box that indicates your name on the upper right corner of the Rivalo website. These include the quick access to making your deposits and withdrawals. We just wish it has a section that shows all the available bonuses so you can just click on them and monitor them in one page, to make it easy finding, getting, and tracking your bonuses.
The Rivalo Games
Rivalo casino games
The games on Rivalo are presented in four groups: Sports, Live Betting, Casino, and Live Casino.
Sports betting allows you to bet on a wide range of sports events in different parts of the world. These include the World Cup, EURO group stage matches and outright markets, and events or matches in a host of other sports such as tennis, basketball, handball, volleyball, darts, motorsport, baseball, American football, cycling, rugby, boxing, e-sports, pesapallo, cricket, golf, and the Olympics. There You can also bet on entertainment events such as the Eurovision Song Contest. Just like in most other sports betting sites, you have the sports bet slip readily presented on the right side of the screen. You have the option to bet Single, Combi, and System.
The Live Betting section is for live sports betting. The interface is essentially the same as what you will find in the Sports section.
For the Casino section, on the other hand, you will be taken to a sub-site that presents a different look, which looks nice. There are 133 games available, grouped into the following categories: Video Slots, Classic Slots, Table Games, Video Poker, and Other Games.
- There are 102 Video Slots on the site which include Alien Robots, Aliens, Lagoon, Bloodsuckers, Icy Wonders, and Jack Hammer.
- For the Classic Slots category, there are only three games namely, Jackpot 6000, Lucky & Line, and Mega Joker.
- The Table Games category has 16 games including American Roulette, Baccarat Pro, Blackjack Classic, Blackjack Pro, Caribbean Stud Pro, Casino Hold’em, various roulette games, pontoon, red dog, Double Exposure, Oasis Poker, and Texas Hold’em.
- The Video Poker category features 8 games. These include Deuces Wild, All American 1 Hand, Jacks or Better, and Joker Wild.
- The Other Games category has 4 games namely, 7 Gold Scratch, Ace, Bonus Keno, and Triple Wins.
The games on Rivalo are not the fastest to load but they don’t take so much time to the point of becoming frustrating. As you click on a game to play, you will be automatically directed to the Play for Fun version of the games so you can try things out first without having to spend real money. Information on the betting minimums and maximums are presented on the games themselves.
We have a little issue with the games, though. They don’t seem to have a fullscreen mode. There’s a Full Image option for them, but this only makes the game windows appear bigger. The games themselves don’t expand in size so you will have to make do with the smallish game interface.
Lastly, for the live casino games, there are 4 available. These are Live Roulette, Live Blackjack, Live Baccarat, and LIve Texas Hold’em. There are multiple seats in each of these live games.
Rivalo Game Software and Fairness
The sports betting software used on Rivalo is proprietary while Net Entertainment (NetEnt) supplies the software for the casino games. For the live casino, software from Evolution Gaming is used.
The games are not advertised as provably fair games and they also don’t have provability widgets. However, considering that Net Entertainment and Evolution Gaming are two of the most popular online game software providers around, we are not keen on questioning the reliability of the random number generator or the overall fairness of the games in this Rivalo software.
Rivalo Is Mobile-Friendly
Mobile gaming enthusiasts will be glad to know that Rivalo is mobile-friendly. The site does not have a responsive web design but it has a separate mobile version (m.rivalo.com). It provides a neat way to access and play the games through smartphones or tablets. Rivalo does not have mobile apps but the mobile version of the website should suffice in giving players a satisfactory mobile gaming experience.
Currencies, Deposits, and Withdrawals
Rivalo uses the following currencies: euro (EUR), Swiss franc (CHF), Turkish lira (TL), Polish zloty (PLN), Russian ruble (RUB), Brazilian real (BRL), and US dollar (USD). The amounts are presented only in fiat currencies on the website and in the games. However, Rivalo also accepts bitcoin deposits.
Rivalo’s website has put up an excellent table of the different deposit and withdrawal methods so we will no longer be presenting them in detail here. The tables provide details on the fees, duration, and minimum and maximum deposit/withdrawal amounts.
Bitcoin is arguably the best option for making deposits with its low minimum and high maximum deposit and withdrawal limits. It may take up to an hour for a transaction to be completed but the other advantages of using it more than compensate for this. All withdrawal requests are being manually checked.
Bitcoin payout requests are free of charge for the first three payouts within a week. If you exceed this 3x/week free payout request, you will be charged a processing fee of 6 USD, which is automatically deducted from your payout.
Bonuses and Promotions on Rivalo
There are separate bonuses and promotions for Sports Betting and the Casino Games.
For Sports Betting, the bonuses and promotions are as follows:
- 100% Welcome Bonus of up to 100 EUR or 100 USD. Important: this bonus is only valid for players in Luxembourg, Finland, Norway, Switzerland, and Turkey. Minimum deposit requirement is 15 USD or 10 EUR. Wagering requirement: 3x.
- 25% Combination Bet Bonus. To get this no deposit bonus you need to place a combination bet made up of a minimum of 5 single bets. The bonus you get is automatically shown on your bet slip. No wagering requirement mentioned.
For the Casino games, only a welcome bonus is offered.
- 100% Welcome Bonus of up to 200 EUR or 200 CHF or 500 TL. This bonus is only available to players who have not played with real money on Rivalo yet. This bonus is not applicable to the live casino games. This bonus is only applicable to players in Russia, Ukraine, Switzerland, Montenegro, Poland, Luxembourg, Turkey, and Brazil. There are different wagering requirements for players in different countries. It’s 60x within 10 days for players in Russia, Ukraine, and Poland; and 40x within 30 days for players in Luxembourg, Brazil, Turkey, Switzerland, and Montenegro.
In addition to these bonuses, Rivalo also offers an affiliate program that grants 20% commissions and a quarterly bonus of up to 10%. You need to register separately for this affiliate program. For inquiries, contact affiliate@rivalo.com.
Rivalo Sport Betting
Rivalo Customer Support
Rivalo provides player support through email and live chat. You can send inquiries or requests for assistance through the online form in the Contact page. You can reach the Contact page through the dark gray Contact Support button on the right side of the homepage. You may also directly send your emails to info@rivalo.com. The live chat button is located just below the Contact Support link in the homepage.
The feedback button that appears on the lower left corner of the homepage is for sending suggestions to Rivalo. It’s not for addressing player concerns.
Rivalo License, Regulation, Security, and Player Anonymity
Rivalo is a brand owned by 247SportsInteractive B.V., a company that operates under the laws of the government of Curacao, registered in the Commercial Register of the Curacao Chamber of Commerce and Industry, with the following registration number: 128642. The company was granted Master License 5536/Jaz of C.I.L. Curacao Interactive Licensing N.V. The company has the following registered business address: Emancipate Boulevard 29, Willemstad, Curacao.
Rivalo assures players that their accounts and transactions are well-protected. There are no specific details mentioned regarding the security measures employed but we have to mention in this Rivalo review that its News sub-site features a section dedicated to security. It ‘s a good indicator that Rivalo cares about player security.
To some extent, anonymous playing can be possible on Rivalo, especially if you use bitcoins. The account registration process, as mentioned, only asks for your name, username, and password. After you log in, you are also not asked to update your profile to add personal details such as your address and contact number. There are no proofs of identity required. The site’s Terms and Conditions does not have a specific provision regarding the need to update your profile and the importance of making sure that your account information is accurate, unlike what other online casinos have as they clearly emphasize that incorrect or misleading registration or account information can be grounds for account termination and balance forfeiture.
Countries Served and Site Languages
Rivalo’s website does not present details regarding country restrictions. However, it has an IP filtering system that automatically prevents players from signing up for an account if they are accessing the site from a country that is restricted. We couldn’t find a comprehensive list of these restricted countries but we tried using proxies to find out.
Some of the countries rejected are Luxembourg, Romania, France, the United Kingdom, the Netherlands, Czech Republic, the Philippines, Malaysia, Indonesia, and the United States.
Players from from the following countries or territories are allowed to sign up for an account: Albania, Andorra, Anguilla, Argentina, Armenia, Australia, Azerbaijan, Bahamas, Barbados, Belarus, Bermuda, Bolivia, Botswana, Brazil, Canada, Cape Verde, Cayman Islands, Chile, Colombia, Costa Rica, Cyprus, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Falkland Islands, Faroe Islands, Fiji, Finland, Georgia, Ghana, Greece, Grenada, Guatemala, Guernsey, Haiti, Honduras, Hungary, Iceland, Isle of Man, Jamaica, Jersey, Kazakhstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Maldives, Marshall Islands, Mauritania, Mexico, Micronesia, Monaco, Montenegro, Montserrat, Morocco, Mozambique, Namibia, Nauru, New Zealand, Niue, Norfolk Island, Northern Mariana Islands, Norway, Panama, Paraguay, Peru, Pitcairn Islands, Poland, Portugal, Puerto Rico, Qatar, Russia, Saint Barthelemy, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Vincent and the Grenadines, Samoa, San Marino, Seychelles, Sierra Leone, Slovenia, South Africa, Svalbard and Jan Mayen, Singapore, Swaziland, Sweden, Switzerland, Sao Tome and Principe, Tunisia, Turkey, Tuvalu, Uganda, Uruguay, Uzbekistan, Venezuela, Wallis and Futuna, Western Sahara, and Aland Islands.
To better serve players from different countries, Rivalo can be viewed in different language versions. These languages are English, German, Italian, French, Surinamese Dutch, Turkish, Russian, Polish, and Portuguese. The language selector is on the right side of the site, under the Mobile box.
More about Rivalo
Be sure to go over Rivalo’s pages for Legal Notice and Terms & Conditions to avoid committing offenses or violations that can lead to the termination of your account. Rivalo also presents various news and information (Rivalo’s blog with different sections) relevant to online betting. The links are at the footer part of the website. Additionally, Rivalo has a Help (FAQ) page as well as a betting glossary. The links are on the upper right side of the homepage, under the Support header.
The Rivalo website does not present social media links. We tried doing our own search for these social media accounts online but we failed to find official pages. We found a number of Rivalo accounts on Facebook but none of them appear to be official or at least sanctioned by Rivalo.
Pros and Cons
Pros
- Good collection of games
- Live chat support available
- Live games available
Cons
- Does not accept players from the United States
- No full screen mode for the casino games
- Bonuses not available to all players